Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Good choice

Quick response and good communication. Never had a problem with the company. Reviewed on: 17th June 2021

Fast and hassle free

Applied for the loan Monday and Tuesday i got the money in my account , what more could you ask for. Reviewed on: 17th June 2021

Very helpful with unusual loan

I wanted a loan towards a narrowboat and Ratesetter came up trumps. Difficult to find finance for such an unusual purpose, the bank I have been with for 40 years didn't want to know. Excellent service. Reviewed on: 17th June 2021

Great experience

Great experience with RateSetter Reviewed on: 17th June 2021

Great service!!!

Fast and efficient service. Very quick response and loan in account after a few days. Reviewed on: 17th June 2021

Quick, fast decisions & excellent customer service

No problems. Unusually, in this day & age Reviewed on: 17th June 2021

Excellent loan provider

RateSetter made taking out a loan easy. The application process was simple and the fine print wasn't too fine - the terms of the loan were easy to understand. RateSetter's online service also allows you to track your payments and always know where you stand. Reviewed on: 17th June 2021

Totally user friendly. Really easy to set up.

Love these guys. Super user friendly peer to peer loan company. It’s a modern thinking company and their Website is so straight forward. They staff are on hand to answer any of your questions and queries. I would really recommend. Reviewed on: 17th June 2021

Car finance

Quick to arrange easy no frills payment service Reviewed on: 17th June 2021

Very helpful and easy

Very helpful and easy to navigate the website to get what you need. Quick responses on eligibility. Reviewed on: 17th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.71 from 80 reviews
Unsecured loans
from East Kilbride Credit Union 4.85 from 92 reviews
Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub