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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

quick and easy

Quick and easy loan process. No hassles from salespeople or endless spam. Excellent. Reviewed on: 17th June 2021

Easy as Pie!

Great service,easy online application with a fast turnaround/acceptance..Easy to deal with .Recommended 5* Reviewed on: 17th June 2021

Convenient and user friendly

The site is very user friendly, I have been able to plan overpayments and see how this reduces my repayment period right away. Reviewed on: 17th June 2021

Easy, quick, straightforward

So so easy to use ratesetter, applied for the loan approved within 48 hours. So straightforward to repay the loan back with really good interest rates. Would use again and have already encouraged friends/family to use also! Reviewed on: 17th June 2021

Best loan company out there!

Great website, clear agreements. Love the peer to peer lending, would recommend Ratesetter to anyone! Reviewed on: 17th June 2021

Would highly recommend

Never had a problem with Ratesetter, always helpful so would most definitely recommend. Reviewed on: 17th June 2021

Setting the standard

Great service and competitive rates Reviewed on: 17th June 2021

Straight talking loan company

Straightforward no nonsense loan company. Easy to understand with real clarity at each stage with a distinct lack of hoops to jump Reviewed on: 17th June 2021

Very competitive rates

I've used Ratesetter twice now and found them good to deal with,their rates are very competitive. Reviewed on: 17th June 2021

Easy car loan

Didn’t take long to get approval for car loan. Easy and quick reply. That’s great service. Reviewed on: 17th June 2021

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