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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

One of the best loan companies I've been to

Very good customer service. Easy to communicate with. Easy login and easy payments, easy to ask questions Reviewed on: 17th June 2021

Great service

Easy and helpful! Quick to access the money and easy to manage online. Reviewed on: 17th June 2021

Hassle free and simple

Getting my loan with RateSetter was genuinely really easy, the rate was amazing even considering my previous credit. I've been able to pay back my loan with ease and rebuild my credit score! Reviewed on: 17th June 2021

Easy and hassle free

Hassle free loans without any issues. Does what it says on the……terms and conditions Reviewed on: 17th June 2021

The best

The must friendly and helpful I have had the pleasure of taking a loan with thank you. Reviewed on: 17th June 2021

An honest review

Easy to use, great service, helpful in a time of need and fair rates for me to manage my money Reviewed on: 17th June 2021

Very helpful

Very helpful and easy to use and navigate Reviewed on: 17th June 2021

Happy customer

Never had any issues, straight forward and not ridiculous interest rates. Reviewed on: 17th June 2021

RateSetter Loan

Great customer experience! I would definitely use RateSetter again in the future, and highly recommend to family and friends. Reviewed on: 17th June 2021

Thank you Ratesetter

This is my first loan to buy my very first car. Amazing rates and very affordable. Thank you for approving me! Reviewed on: 17th June 2021

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