Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Happy

Helpful customer services.Easy to apply and quick. Reviewed on: 17th June 2021

No longer a p2p lender

Loan was arranged super quick but I thought the fees were a little high… but then that’s their mode as interest goes to the lenders. But now Metro own the loan book so the fees look excessive. Reviewed on: 17th June 2021

Best lender

Best lender when money was required Reviewed on: 17th June 2021

Great lender

So easy to keep track of your debt online and to pay off extra if you choose. Easy to take out a loan. Would really recommend Reviewed on: 17th June 2021

Quick, easy, clear and a satisfying service

Easy to use, quick decisions and easy management online. Clear and easy to read information available at all times. Reviewed on: 17th June 2021

Needed a loan for a car and found the best company.

I was looking to buy a car and after many days searching on the internet, comparing rates, terms and conditions and reading customer reviews I decided to use RateSetter. I'm so glad that I did because they have been fantastic. Applying for the loan was straightforward and the money was available as soon as I'd found the car I wanted. The repayments are taken monthly, and I receive a statement annually, so I always know where I am up to with my loan. I am nearing the end of my loan period now and will be looking for a new car soon and you can bet I'll use RateSetter again. Reviewed on: 17th June 2021

Excellent service!!

Quick and easy. brilliant service Reviewed on: 17th June 2021

No pressure, write loan,

Fantastic customer service from thinking about a loan to getting the loan, great advice. Reviewed on: 17th June 2021

Great

Easy to set up. Decision and response quick. Reviewed on: 17th June 2021

Very good

Used for a loan with poor credit and have been excellent and helped me build my credit. Reviewed on: 17th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.71 from 80 reviews
Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews
Loans
from Vanquis 4.80 from 1254 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub