Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Excellent

Professional, direct, fast and efficient Reviewed on: 17th June 2021

Simplified loan process.

Been very happy to have used Ratesetter and will have no hesitation to use them again in the future. Reviewed on: 17th June 2021

Easy to work with

I needed a loan to buy a car two years ago & I had no problems with the request, and have still had no surprises from Ratesetter during this time, kept up to date with any changes & helped if I needed it. Brill service overall. Reviewed on: 17th June 2021

Top marks all round

Gave me a better deal than my own bank could even after the bank turned me down Reviewed on: 17th June 2021

There when I needed them

Simple and easy to apply, simple and easy to set up a direct debit to make payments and I can pay off extra money at anytime. Reviewed on: 17th June 2021

Great loan company

Really happy with the service. Would like to be able to over-pay Reviewed on: 17th June 2021

Simple no hassle loan

I got a great deal on a loan for a car at a competitive rate with no hassle or telephone calls to call centers. I would highly recommend Rate Setter. Reviewed on: 17th June 2021

No hassle

Very easy to use website. Able to pay my loan off in bulk which was what made me choose this company. Would use again. Reviewed on: 17th June 2021

Easy to set up and good value

Straightforward application process. Reasonable rates. Clear and relevant communications. Reviewed on: 17th June 2021

Reliable

Great and very reliable customer service is fantastic. Reviewed on: 17th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.85 from 92 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Loans
from Vanquis 4.80 from 1254 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub