Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Quick and easy

The whole loan application and repayment set up is quick and easy. Reviewed on: 17th June 2021

Brilliant service and quick decision

Customer service was excellent adviser called to walk through application and funds received the next day Reviewed on: 17th June 2021

Hassle free

Rate setter are easy to use , i have only needed to call once and the call was answered qickly with a friendly and professional manor Reviewed on: 17th June 2021

Reliable, straight forward, easy to manage

Small to mid size loan, application process very slick. Reviewed on: 17th June 2021

Amazing service

It’s been a great journey with ratesetter when I had to take my loan it was easy and very quick. They have also been very supportive. Reviewed on: 17th June 2021

Amazing experience

Quick & easy! Great customer service. Got the money straight away. Would definitely use again and recommend Reviewed on: 17th June 2021

An excellent service!

I have been thoroughly impressed with Ratesetter throughout. The whole process from pre-application to application is smooth and clear with excellent support at every stage. I was left feeling that I was engaging with an ethical company which is really important to me. Reviewed on: 17th June 2021

Great company

I needed a loan and I quickly filled out all the details and had a decisions in minutes with the money in my bank very quickly Reviewed on: 17th June 2021

Brilliant company

I've had two loans from this company very friendly and helpful. Will be getting another loan. Reviewed on: 17th June 2021

Definitely worth it

My experience with Rate Setter has been problem free. I missed one payment and wasn't charged for paying late. Brilliant! Reviewed on: 17th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.85 from 92 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub