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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very open and honest company.

A brilliant company that I would recommend to family and friends and if I ever needed to use them again I wouldn’t hesitate. Reviewed on: 17th June 2021

Simply the best

Ratesetter exceeded my expectations with their customer service and ease of use. Reviewed on: 17th June 2021

Excellent

The whole process from application to disbursal was seamless. The rate offered could not have been better. Reviewed on: 17th June 2021

Perfect!! Very easy to use

It was very Good and understandable Reviewed on: 17th June 2021

Friendly and helpful

They were quick and application for loan was made easy staff very helpful can’t fault them. Reviewed on: 17th June 2021

Amazing Lender

Highly recommend as a Borrower. Nothing but praise Reviewed on: 17th June 2021

Helped when nobody else would

RateSetter offered us a lifeline when no other lenders would. We would definitely look to use them again if we ever needed to Reviewed on: 17th June 2021

Good loans

Just what I need at the right time Reviewed on: 17th June 2021

Great loan company

I had few loans very happy with service Reviewed on: 17th June 2021

Brilliant service!

Clear, easy to navigate application and quick decision making at the start was a good sign. And managing the loan, dealing with any questions has been straight forward and simple. Would really recommend this peer-to-peer service over banks or other lenders. Reviewed on: 17th June 2021

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