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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Excellent

5
Lovely company great customer experience Reviewed on: 17th June 2021

Great lender

5
Good rates and great comms, would recommend Reviewed on: 17th June 2021

Fantastic to deal with.

5
Fantastic to deal with, easy to apply and decision within minutes. Reviewed on: 17th June 2021

Good service

5
Excellent customer service and very supportive. I have always recieved a quick and helpful response from the customer service team. Reviewed on: 17th June 2021

Excellent

5
Excellent, fast,correct service Reviewed on: 17th June 2021

Great sevice.

5
Quick and easy with no fuss, just how I like it! Reviewed on: 17th June 2021

Easy, simple and it works!

5
Easily set up with a good interest rate. I’ve nearly finished paying off my loan and would definitely use again if necessary. Easy to keep track and good correspondence. Reviewed on: 17th June 2021

Efficient service

5
Excellent all round service,quick and easy,it really was no hassle,I would recommend to anyone Reviewed on: 17th June 2021

Easy and to the point!

5
Good support and lots of options..Slick account features. Reviewed on: 17th June 2021

Great easy credit

5
Used for car finance had been great all the way along with no worries would recommend Reviewed on: 17th June 2021

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