Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

View other RateSetter products

4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14022)

Good

Fast and easy to apply very nice Reviewed on: 17th June 2021

Quick, easy, credible and no nonsense answers

Very happy with customer service when application was submitted. Quick and easy process with a very quick decision which, was a positive one and helped me solve a problem that had suddenly arisen and required my immediate attention - Thank you. Reviewed on: 17th June 2021

Great to deal with

I’ve used RateSetter now for probably six or seven years and they’ve always found me what I’m looking for and saved me substantial amounts of money by providing borrowing at such competitive rates. Reviewed on: 17th June 2021

happy customer

adaptable to customer needs, transparent in terms of services provided Reviewed on: 17th June 2021

So easy to navigate

Straightforward no fuss loan which I’d recommend to others Reviewed on: 17th June 2021

Easy application. Hassle free service.

Ratesetter offered fair rates. Their service is easy to use. the process was hassle free. they were there when i needed them. Reviewed on: 17th June 2021

Fantastic

Ratesetter have honestly been a complete joy to deal with. Everything is so simple and straightforward and all at really competative rates. All your info is accessible on there app which never goes down or causes issues and there is always someone on the end of a phone if, in the unlikely event, you come across an issue. Reviewed on: 17th June 2021

Very fair, quick and easy to use

I needed a quick decision to consolidate some loans and rate setter were fantastic. Reviewed on: 17th June 2021

Fantastic during the pandemic

When I contacted ratesetter at the start of the pandemic, they already had a system in place to freeze the payments until things settled down. It made everything that little bit easier and removed some weight from my shoulders. Reviewed on: 17th June 2021

Easy quick it says what it says on the tin

Great easy what more can you want Reviewed on: 17th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.77 from 122 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Personal loan
from Novuna Personal Finance 4.77 from 361 reviews

Want to see more from RateSetter?

Car finance (discontinued)
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub