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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

excellent loan company

5
very quick decision followed by funds being available. Reviewed on: 17th June 2021
karen grimshaw's avatar
karen grimshaw

Excellent service

5
Quick, easy. Manageable amounts to repay with low interest. Highly recommend Reviewed on: 17th June 2021
Jo Booth's avatar
Jo Booth

Good

5
Fast and easy to apply very nice Reviewed on: 17th June 2021
Diaconu Alex's avatar
Diaconu Alex

Quick, easy, credible and no nonsense answers

5
Very happy with customer service when application was submitted. Quick and easy process with a very quick decision which, was a positive one and helped me solve a problem that had suddenly arisen and required my immediate attention - Thank you. Reviewed on: 17th June 2021
Craig Temple's avatar
Craig Temple

Great to deal with

5
I’ve used RateSetter now for probably six or seven years and they’ve always found me what I’m looking for and saved me substantial amounts of money by providing borrowing at such competitive rates. Reviewed on: 17th June 2021
Glynn Davies's avatar
Glynn Davies

happy customer

5
adaptable to customer needs, transparent in terms of services provided Reviewed on: 17th June 2021
Anonymous's avatar
Anonymous

So easy to navigate

5
Straightforward no fuss loan which I’d recommend to others Reviewed on: 17th June 2021
Donna Nelson's avatar
Donna Nelson

Easy application. Hassle free service.

4
Ratesetter offered fair rates. Their service is easy to use. the process was hassle free. they were there when i needed them. Reviewed on: 17th June 2021
Shaun Dodson's avatar
Shaun Dodson

Fantastic

5
Ratesetter have honestly been a complete joy to deal with. Everything is so simple and straightforward and all at really competative rates. All your info is accessible on there app which never goes down or causes issues and there is always someone on the end of a phone if, in the unlikely event, you come across an issue. Reviewed on: 17th June 2021
Chris tromans's avatar
Chris tromans

Very fair, quick and easy to use

5
I needed a quick decision to consolidate some loans and rate setter were fantastic. Reviewed on: 17th June 2021
Rm's avatar
Rm

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