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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Fantastic during the pandemic

5
When I contacted ratesetter at the start of the pandemic, they already had a system in place to freeze the payments until things settled down. It made everything that little bit easier and removed some weight from my shoulders. Reviewed on: 17th June 2021

Easy quick it says what it says on the tin

5
Great easy what more can you want Reviewed on: 17th June 2021

Meh

1
Don't get a loan with these- I am now officially poor, my credit score has floored. Don't risk it. Reviewed on: 17th June 2021

Good company

5
No fuss and very good interest rates Reviewed on: 17th June 2021

Quick, easy, lowest interest!

5
3rd experience using RateSetter and everytime I have been so impressed with how easy, quick it has been! Always recommend to family and friends! Lowest interest rates I found and so easy to keep track of online, 10/10!! Reviewed on: 17th June 2021

Amazing and quick feedback

5
Very fair and quick feedback, onest and reliable results, had money in the account in minutes. I strongly recommend Ratesetter. Reviewed on: 17th June 2021

So simple. Great service

5
Simple application. Quick decision. Easy to use website. Good value and customer service. Reviewed on: 17th June 2021

Easy and smooth transaction

5
Easy to apply for a loan and the whole procedure is very quick. Reviewed on: 17th June 2021

Quick and easy loan

5
Very good service I received quick decision on my loan and fast payment. Great company. Reviewed on: 17th June 2021

A Simple No Hassle Good Value Loan

5
I have had three Ratesetter loans and once you are credit checked the process is simple and a valid application is dealt with efficiently and quickly, no pressure to take more funds and good advice about interest rates and payment terms. oh and they never hassle you to take more money out than you can afford unlike other loan companies Reviewed on: 17th June 2021

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