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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Easy to set up

It was very easy and quick process. Good rate as well, happy. Reviewed on: 17th June 2021

Ratesetter are number 1 where loans are needed

I got a loan through Ratesetter and they were absolutely brilliant. They kept me in the loop every bit of the way so I knew straight away when the money was available. I would definitely recommend them to anyone and I'd definitely use them again if needed. Reviewed on: 17th June 2021

First rate!

Fast uncomplicated service, and great rates. Reviewed on: 17th June 2021

Straightforward

Rate setter has been straightforward to access and no issues around my loan. Reviewed on: 17th June 2021

Great company no hassle

Great process to start, no concerns, very happy with customer service Reviewed on: 17th June 2021

Excellent service

Quick, easy set up and understanding, and good interest rates Reviewed on: 17th June 2021

Excellent

Excellent Experience. Decision on the loan was made instantly. Reviewed on: 17th June 2021

Best Customer Service

I applied for a loan and because of my age(72) deeper co suderation had to be given by checking my financial status. This is the 3rd loan I have had from RateSetter and you wouldn't find a more professional Company anywhere. More than happy with Ratesetter Reviewed on: 17th June 2021

Fantastic for Loans

I applied online with RateSetter. The process was easy and quick, I was approved and the money was transferred in 3 days. Brilliant company. Reviewed on: 17th June 2021

Fast and reliable service

They help us to buy a new car for my family after our old car has broken down. Few phone calls and they decided very fast. So I recommend this company. Reviewed on: 17th June 2021

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