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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
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RateSetter Loans reviews (14024)

Brilliant experience

5
Rate setter is very easy to use. If you would like to pay a large or small chunk off your loan you are welcome too and it’s very easy to do so. Very pleased Reviewed on: 17th June 2021
Brandon Lewis's avatar
Brandon Lewis

Quick, easy and efficient

5
Great loan service - very easy to see all your payments and no fees for paying early. Totally recommend. Reviewed on: 17th June 2021
Jason's avatar
Jason

Easy to set up

5
It was very easy and quick process. Good rate as well, happy. Reviewed on: 17th June 2021
Zivile Taletaviciute's avatar
Zivile Taletaviciute

Ratesetter are number 1 where loans are needed

5
I got a loan through Ratesetter and they were absolutely brilliant. They kept me in the loop every bit of the way so I knew straight away when the money was available. I would definitely recommend them to anyone and I'd definitely use them again if needed. Reviewed on: 17th June 2021
Julie's avatar
Julie

First rate!

5
Fast uncomplicated service, and great rates. Reviewed on: 17th June 2021
AndyC's avatar
AndyC

Straightforward

5
Rate setter has been straightforward to access and no issues around my loan. Reviewed on: 17th June 2021
John W's avatar
John W

Great company no hassle

5
Great process to start, no concerns, very happy with customer service Reviewed on: 17th June 2021
Momin Eltayeb's avatar
Momin Eltayeb

Excellent service

5
Quick, easy set up and understanding, and good interest rates Reviewed on: 17th June 2021
Sean's avatar
Sean

Excellent

5
Excellent Experience. Decision on the loan was made instantly. Reviewed on: 17th June 2021
Jonathan Benny's avatar
Jonathan Benny

Best Customer Service

5
I applied for a loan and because of my age(72) deeper co suderation had to be given by checking my financial status. This is the 3rd loan I have had from RateSetter and you wouldn't find a more professional Company anywhere. More than happy with Ratesetter Reviewed on: 17th June 2021
Joyce Jones's avatar
Joyce Jones

Review RateSetter: Loans now

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