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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Fantastic for Loans

5
I applied online with RateSetter. The process was easy and quick, I was approved and the money was transferred in 3 days. Brilliant company. Reviewed on: 17th June 2021
Paul Findlay's avatar
Paul Findlay

Fast and reliable service

5
They help us to buy a new car for my family after our old car has broken down. Few phone calls and they decided very fast. So I recommend this company. Reviewed on: 17th June 2021
Gabor's avatar
Gabor

Good service quick response

5
Good service quick response n Good rate of interest Reviewed on: 17th June 2021
Zamiruddin Shaikh's avatar
Zamiruddin Shaikh

Good

5
Very good service and highly recommended Reviewed on: 17th June 2021
RachId's avatar
RachId

Easy, good value, quick 10/10

5
Easy to apply, good customer service / self service, no complaints, would definitely use again Reviewed on: 17th June 2021
Jonno Ward's avatar
Jonno Ward

Great Customer service

5
Needed a loan and googled loans.. saw ratesetter and went on the website The interest rate was really good so I did an application...this was very quick and easy. The repayments were very affordable and I received a quick decision. The money was transferred to my bank. I would highly recommend this company. Reviewed on: 17th June 2021
Marilyn Blain 's avatar
Marilyn Blain

Simple,smart and easy

5
Hassle free borrowing....easy to deal with..supportive when needed. Reviewed on: 17th June 2021
Glynne Robert Priestley's avatar
Glynne Robert Priestley

Excellent service

5
I was after some money to buy a car to enable me get to work and for other personal needs, contacted ratesetter filled in an application, I had no credit history I was aware of , got a follow up call. Had a chat and gave some further details to the friendly lady I spoke to. I think her name was Emily. My application was accepted and I received the loan as stated. In summary it has been a hassle free process and repayment have been affordable(please dont change lol). I appreciate everyone who assisted. Reviewed on: 17th June 2021
Lee's avatar
Lee

I am very happy

5
I will do another business soon as i need to buy a new car for my wife Reviewed on: 17th June 2021
J N M Filho's avatar
J N M Filho

Quick decision

5
Friendly staff, quick decision, very helpful. Reviewed on: 17th June 2021
Jonathan dadalto's avatar
Jonathan dadalto

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