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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good company

The interest a bit too high.. but no other problem.. Reviewed on: 17th June 2021

In my opinion company is ok with customer and with service. Yes I can recommend to my friends

Need advice with my loan always reply on time , want to change my address no problem, want to change monthly payment no problem , want pay more no problem Reviewed on: 17th June 2021

Very simple to apply and fast service.

I have had two loans from Ratesetter and they could not have been easier. I am a happy customer. Reviewed on: 17th June 2021

Excellent company

One of the best loan companies out there, great customer service when ever I have an issue. Reviewed on: 17th June 2021

Best service around !

I currently have a car loan with ratesetter & they really are the best around, thhe process of obtaining a loan was simple they had a very low interest rate so it was a complete win for me! Reviewed on: 17th June 2021

Reliable, great customer service, easy to apply.

Very straightforward and easy to understand all relevant paperwork. Customer care was second to none very happy customer. Kept updated. Reviewed on: 17th June 2021

Affordable loans

From start to finish didn’t take long for money Reviewed on: 17th June 2021

Always comes out on top

Best value loans, easy to apply and the site is quick and easy to use and monitor the repayment schedule. Reviewed on: 17th June 2021

100% recommended

A fast and friendly service. Easy to navigate website clear and concise. Customer service is second to none. 100% recommended. Reviewed on: 17th June 2021

Excellent service

I’ve had a kian with ratesetter for long while it’s so easy to manage and control! Reviewed on: 17th June 2021

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