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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Amazingly simple amazingly quick

The simplest loan application process I have come across. And a really quick decision and payment. Couldn’t be happier. Reviewed on: 17th June 2021

First Time customer, I will be a repeat customer

Quick and easy loan, no pestering calls, emails or texts. Reviewed on: 17th June 2021

Fantastic service

I have been offered 2 loans with ratesetter I would highly recommend Reviewed on: 17th June 2021

Great company

Very easy to work with and monitor your loans. Reviewed on: 17th June 2021

Easy, straighfoward, best Value

I am very happy with their service, easy to set up and no issues experienced. Highly recommended Reviewed on: 17th June 2021

Excellent service as always!

Very easy to use and great rates too. Reviewed on: 17th June 2021

Quick easy and cheap repayments

I was a bit short when buying my van so with the help from ratesetter I was able to drive it home the same day with cheap monthly repayments Reviewed on: 17th June 2021

Quick and easy

Quick work and easy to deal customer service. Everthing runned completely smooth from applying for the loan to the final payment. Reviewed on: 17th June 2021

Good company

The interest a bit too high.. but no other problem.. Reviewed on: 17th June 2021

In my opinion company is ok with customer and with service. Yes I can recommend to my friends

Need advice with my loan always reply on time , want to change my address no problem, want to change monthly payment no problem , want pay more no problem Reviewed on: 17th June 2021

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