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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

All good

5
It’s really good loan company when I need money for my car they help me . Everything was clear and goes so quick. Thx for all Reviewed on: 17th June 2021

Excellent customer service

5
Excellent customer service, never had an issue Reviewed on: 17th June 2021

Amazing

5
Simply the best lender I have ever dealt with. So good I used them twice. Reviewed on: 17th June 2021

Easy and quickly sorted

5
Very efficient and seamless transaction Reviewed on: 17th June 2021

Ratesetter Review

5
Really pleased with how I can track my loan and.know exactly where I am. Reviewed on: 17th June 2021

Highly recommended

5
Simple for use,amazing support with any questions Reviewed on: 17th June 2021

Excellent customer service

5
Application process was straightforward and very quick, money was in my bank account without any problems or delays Reviewed on: 17th June 2021

Service

5
Been with lander past 2 years. Excellent service. Reviewed on: 17th June 2021

Great Loan Company

5
Hassle free loan providers, would definitely use again Reviewed on: 17th June 2021

2nd loan years apart

4
I took my first home renovation loan in 2017 paid it back before the end with no early payment fees, when I needed to consolidate some debts to easy the pressure in my life when my health was bad last year.. first company I came to four years later still the best rates around and easy website logged into my account set a new password quoted and approved.. Reviewed on: 17th June 2021

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