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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Best on the market!

5
Borrowing with RateSetter is effortless. Since getting my loan everything has been so smooth! 10/10 Reviewed on: 17th June 2021

Excellent service

5
Very helpful from the start, a great company to deal with Reviewed on: 17th June 2021

Absolutely fantastic

5
No quibble hassle free responsible lending Reviewed on: 17th June 2021

Great company

5
They were very quick and efficient at approving my loan and paid out quickly. Reviewed on: 17th June 2021

Easy to deal with

5
Straightforward application and very quick decision. Reviewed on: 17th June 2021

Fantastic

5
Easy to deal with no problem and straight forward Reviewed on: 17th June 2021

First Class Money Lender

5
Loan application was quick and simple and great low rate Reviewed on: 17th June 2021

Absolutely amazing

5
Very easy to use . Prompt in contacting me about various loans and releasing funds Would highly recommend to anyone Reviewed on: 17th June 2021

Excellent

5
Excellent service quality. Low rates and no headache. Definitely recommend Reviewed on: 17th June 2021

great customer service and easy application process with great rates

5
Great customer service, very easy application process and borrowing management. Reviewed on: 17th June 2021

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