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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fair Treatment, Excellent Service

RateSetter proved to be fair in their judgement on proving me a loan and since then they have provided supportive and helpful. A fine example of how a loan company should operate. Reviewed on: 17th June 2021

Good customer service

Good customer service... Happy with their service when applying for car loan.. I will apply through them again when ever I need a loan again Reviewed on: 17th June 2021

Great company. Good rates and easy to apply

Very easy application. Quick approval and transfer of money. Never had no issues with the company. Very fair rates and very professional company. Reviewed on: 17th June 2021

Simple quick set up

Easy to apply online, fast response, straight forward and simple, competitive APR too! Reviewed on: 17th June 2021

Easy. Simple. Efficient.

Applied, approved and transferred within a couple days. Great service. Reviewed on: 17th June 2021

Very easy and quick

They were recommended to me by a friend, good company quick response. Reviewed on: 17th June 2021

Quick and easy

This is the second loan I have had from RateSetter. Really good interest rate, very quick decision and money in the bank the next day! I also like the fact you can go online and pay off more if you wish too. Reviewed on: 17th June 2021

Very good loans

Good loans, recommend to everybody. Low rates Reviewed on: 17th June 2021

Always perfect!

Used Ratesetter many times over the years - rarely beaten on rates but always better choice with easier repayment options and just so much simpler to deal with. Always my first choice / go to when credit required! Reviewed on: 17th June 2021

Easy to deal with

Excellent easy to deal with 1st class service Reviewed on: 17th June 2021

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