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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Top Guys

Ratesetters site and app are very easy and quick to use. Found it all so quick and easy to sort loan and more or less instant payment of funds. Best rates around too!! Highly recommend! Reviewed on: 17th June 2021

Helped me get out of a massive rut

Was in a rut if paying out so much finance that I could barely survive on a month. Was nervous about getting a loan as you always hear the horror stories. Ratesetter was so professional from start to finish, I kept updated throughout the process and it was very seamless. Thank you for helping me turn my life around! Reviewed on: 17th June 2021

Really quick, easy and transparent

Applying to Ratesetter was super easy. The form I straight forward to complete. I really liked that all costs were completely transparent and that it was quickly approved. Would recommend and would use again. Reviewed on: 17th June 2021

Fab company

I looked at various companies for loans and nobody could give me as good of a deal as ratesetter did! Reviewed on: 17th June 2021

RateSetter : Nothing Better

Always be polite, professional & fair. Reviewed on: 17th June 2021

Great company

Helped me sort out a balloon payment for my brother car ,and then I took a loan myself to pay of some outstanding credit company’s Reviewed on: 17th June 2021

Fast, efficient and fair

Rate setter is great, you can logon and manage your loans effectively. The customer service team are amazing and nothing short of making lending a doddle! Reviewed on: 17th June 2021

Trust

They gave me a chance/trusted me to prove I was ok to lend too. Thank you Reviewed on: 17th June 2021

Simple loan

Very well presented company website, user friendly, easy to navigate and make changes to benefit your needs. Reviewed on: 17th June 2021

Great service

I needed a loan Rate setter provided it great rate of interest so easy to apply money straight into my account defo recommend this company to anyone wanting a loan Reviewed on: 17th June 2021

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