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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy peasy

Really easy to apply! Low Apr! Have already recommended friends Reviewed on: 17th June 2021

Brilliant!

I needed a loan for a motorbike and my goodness I am SO GLAD I found ratesetter they are absolutely fantastic. Great customer service, everything was so easy to do and explained in terms anyone can understand! 10/10 Reviewed on: 17th June 2021

Best ever loans

Plain and simple. Does wot it says on the tin. Reviewed on: 17th June 2021

Best APR on market

Needed a big loan in very short time. Ratesetter was the best deal I could get. They have been professional and moved fast. Got my money in no time! This was my second loan with them. Reviewed on: 17th June 2021

Good service, high setup fee

Was simple to apply, process was painless an cash in bank quickly, interest rate was OK but high setup fee dragged the overall cost up, they were very clear about that though. Reviewed on: 17th June 2021

Lifeline

When noone else would help us. Ratesetter did. As we needed that little bit extra for our big day. The process is strait forward and the website easy to use. Defiantly one of the best options out there. Ratesetter Set the way for me and my wife's future Reviewed on: 17th June 2021

Easy to use, quite reasonable costs

Easy to access mobile site Straight forward information Apr is reasonable Reviewed on: 17th June 2021

Happy with service

High recommend best company i ever tried Reviewed on: 17th June 2021

Easy and reliable service when needed

Amazing loan service and website is really easy to use incase you miss a payment or need help with your account. Reviewed on: 17th June 2021

Great

Great, quick service. So easy! Would highly recommend. Reviewed on: 17th June 2021

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