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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy Application

The application process was very easy. I was informed of my eligibility quickly. Access to loan was super quick. Rate was super competitive. Very impressed. Reviewed on: 17th June 2021

Opinion

very fast and efficiently handled loan case Reviewed on: 17th June 2021

Great service, no hassle

Very helpful, explained everything, very easy to work with. Highly recommended Reviewed on: 17th June 2021

Understandable

A very understanding company and always tris to meet your needs Reviewed on: 17th June 2021

Customer Friendly

Very customer friendly and without hassle or pressure. Reviewed on: 17th June 2021

Good service

Quick and easy. Easy application Reviewed on: 17th June 2021

Recommend

Great product. Currently on my second loan with Ratesetter. User friendly website. Reviewed on: 17th June 2021

good honest service

they are a good honest loan company 10 out 10 Reviewed on: 17th June 2021

Simple

Love it! Help me with buy a 2 cars very flexible and easy. Recommended to everyone! Reviewed on: 17th June 2021

Loan

Was easy get loan the people on phone was very understand what I wanted Reviewed on: 17th June 2021

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