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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan company

Best loan company I have used- really easy to set up. Glad I chose these Reviewed on: 17th June 2021

Very straightforward, honest, professional

Good rates, quick service, no hidden fees. Reviewed on: 17th June 2021

Very easy to deal with

Very easy to deal with very quickly in replying Reviewed on: 17th June 2021

Easy company to deal with. Good customer service

Great customer service, great company to deal with Reviewed on: 17th June 2021

Highly recommend

Easy, great quotes, great rates Reviewed on: 17th June 2021

They are the best

I needed help and they were the first to turn to me. They shook my hand, for which I thank you Reviewed on: 17th June 2021

Service

I am very pleased with the people I am talking to. Professional service and really great experience Reviewed on: 17th June 2021

Easy, quick & No catches

Getting a loan with Ratesetter was so easy. They were really helpful and not at all patronising. They didn’t try to confuse me with numbers. Everything was made so easy for me. Reviewed on: 17th June 2021

Simple, professional and ethical

I have been loaning from rate setter for over a year now. Signing up with them was simple and their rate is good compared to many other loan companies. Highly recommended to anyone wanting to make their dreams come true. Reviewed on: 17th June 2021

Very easy, no hassle, competitive interest rates.

Took out a ratesetter loan a few years ago for a new car, £5000 over 5 years, now on year 3, there is never any hassle, just keep up with the payments monthly and jobs a gooden, very easy to set up as well. Highly recommended. Reviewed on: 17th June 2021

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