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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

I don’t often write reviews but have to admit ratesetter are 5* no messing just straightforward. Used them twice and twice fabulous service. Many thanks Reviewed on: 17th June 2021

Absolutely amazing and easy

Had 2 loans with ratesetter I have since recommended them to 5 others and they have the best rate out there Reviewed on: 17th June 2021

Simple and quick

My experience was quick and simple. A very easy service to use. Reviewed on: 17th June 2021

Best loan provider

No problem at all. Quick and efficiency. I got money really quick on my account and reasonable rrp Reviewed on: 17th June 2021

Great service

Easy application process, fast and efficient and easy to manage account online Reviewed on: 17th June 2021

First and Fast

Good service, swift response but not for everyone, as you should only take out a loan like this if you know you'll be able to keep up with the payments. Reviewed on: 17th June 2021

Never had an issue with this company

Sorted me right out with money. No issues! Fantastic Reviewed on: 17th June 2021

Great customer care

Great customer care Informative Have used for years now to help with car finance and just exceptional and quick Reviewed on: 17th June 2021

Excellent service

Very good rates and very competitive Reviewed on: 17th June 2021

Best Loan Company

Brilliant company to deal with.an excellent customer service. Highly recommend. Reviewed on: 17th June 2021

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