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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great

Easy to apply.good communication easy to repay the loan quicker if you choose to Reviewed on: 17th June 2021

Polite staff. No nonsense arrangement. So simple.

My experience was First Class, nothing complicated. Once my application had cleared, I was told the money would be in my bank account tomorrow and it was. I am now coming to the end of my second loan now, trouble free. I would use this service again. Thankyou to all the staff for your service. Reviewed on: 17th June 2021

Very easy to use.

Very easy to use. It very fair with intrest rate. I done my second loan with them and no problems at all. Easy to move date to pay off each month. I would be recomend to all who want to start bulid up credit score or just need extra money for new laptop :) When you log in to your account you can see exacly everythinig how much and for you pay. I am happy :) Konrad Reviewed on: 17th June 2021

Easy, reliable, affordable

I was able to get a loan quickly and easily with affordable repayments at a set interest rate. Their website is easy to access and navigate so i know exactly how much i’ve paid, how much i’ve got left and how long i have left also. I can easily add extra payments which are shown on the website and reduce my term. Very happy with the service Reviewed on: 17th June 2021

Fantastic service

I got a loan from Ratesetter as the repayments were low and the interest was much less than other lenders. I've nearly paid off my loan now but i know if i need them Ratesetter will be there for me again. Reviewed on: 17th June 2021

Excellent Very helpful

Was quick and everything went smoothly, assisted me in my time of need, and look forward to the future transactions, will recommend the service to all. Reviewed on: 17th June 2021

Easy acceptance, no issue

Very easy finance to be arranged. No issues though out loan term Reviewed on: 17th June 2021

Quick & Easy

Straightforward application process, easy to fill out forms, quick decision. Reviewed on: 17th June 2021

Very professional

I was buying a car and I looked for finance.I found it with Rate Setter.It taken in simple ways,very professional and in short time.It helped me at this time.Thank You. Reviewed on: 17th June 2021

Recommended loan company

I needed a loan and ratesetter was fast to reply got a great deal i would recomend them to anyone wanting a loan Reviewed on: 17th June 2021

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