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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to apply

Ratesetter is very easy to use with quick decisions and money also in the bank quickly, i would use again and would recommend to others. Reviewed on: 17th June 2021

Good loans.

Quick and competitive. Helped me a lot to sort my house out Reviewed on: 17th June 2021

easy and seamless

was an easy process, pain free and good responses at all times. would recommend to anyone Reviewed on: 17th June 2021

Very professional and supportive company.

Always been very quick and easy to apply for loans or when need to sort anything out. Reviewed on: 17th June 2021

Brilliant

Brilliant from beginning to end of loan ,easy straight forward Reviewed on: 17th June 2021

Best lending company I used so far

Took a loan as was struggling financially. Managed to get a top up , loan almost paid in full. Definetely will use again if I need it again, hopefully not but if ever, rate setter will be the First I go to for help. Thank you. This money helped me a lot through this difficult time. Reviewed on: 17th June 2021

Excellent all round service

Experience has been smooth and helpful from start to finish. Excellent customer service has always been on hand. The products available are very competitive Reviewed on: 17th June 2021

I get the help when I need it .

Really appreciate their service . Reviewed on: 17th June 2021

Super easy peasy

Good experience easy to use quick trustworthy and fair Reviewed on: 17th June 2021

Great service

A brilliant company, low rates and no issues. Reviewed on: 17th June 2021

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