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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great online service, clear terms and no hidden fees

Really easy to set up, great service online and phone. No hidden fees or extra charges for paying back early. Reviewed on: 17th June 2021

Excellent service

Faultless application process, no fuss increasing the loan amount either. Reviewed on: 17th June 2021

Excellent service!

Application amd approval process was effortless! Amending payment dates was easily sorted!! Flawless service. Thank you Ratesetter!! Reviewed on: 17th June 2021

Cheap loan

I just adore this website! It's very "clear" to operate on it which is so important for foreigner as me. I would highly recommend it to all friends. Very low APR. Very often new offers. Reviewed on: 17th June 2021

Easy and quick

I've had a Rate Setter loan for the last few years and when they contacted me to see if I was interested in a top up, it came at just the right time. I was looking to consolidate my debt and their rates were up there with the best around. After making use of open banking, I was approved and the money was in my account the next day. I can't recommend them highly enough! Reviewed on: 17th June 2021

Great company

Company is good and the interest rate is also very fair Reviewed on: 17th June 2021

Good rates for small loans

Easy to use service once you've got your loan, good options to take more out or pay off Reviewed on: 17th June 2021

Quick,easy and low rates

Friendly and helpful staff,low rates and quickly in your Bank, Reviewed on: 17th June 2021

BEST ON THE MARKET

Wonderful company, great offers, very competitve on the market. Have been using RateSetter for the last 6 or more years. Reviewed on: 17th June 2021

Definitely recommend

If a loan is needed, I would certainly use this company again. Reviewed on: 17th June 2021

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