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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant

Easy to apply for a loan and a nice website that runs smoothly Reviewed on: 17th June 2021

Saved me

Easy process, competitive rates. Reviewed on: 17th June 2021

Easy to Manage

Loan was made available in a short time. Also able to login and check current balances. Reviewed on: 17th June 2021

Amazing company

This company have always been very responsive and helpful. I can not fault them. I would 100% recommend them to family and friends for loans Reviewed on: 17th June 2021

Loan to buy car

Very easy uncomplicated application process. Excellent customer support I have used it on a couple of occasions and everything sorted quickly and with a smile.Would definitely be my first choice if I require any further finance. Reviewed on: 17th June 2021

A trustful and honest company

When I couldn't get a loan due to my credit score I turned to rate wetter. The process of getting the loan was extremely easy. The terms and conditions of the loan was easy to understand and the payments were very competitive. I would definitely recommend to friends and family Reviewed on: 17th June 2021

Excellent, easy and fast

Easy to do, all online, same day same money… online account which is really useful Reviewed on: 17th June 2021

Super friendly and helpful

I've used ratesetter for loans in the past. The application is easy to use and the process itself is simple. Everyone I have spoken to has been super helpful and friendly. Reviewed on: 17th June 2021

Good rates.

Good rates, easy to use, and helpful. Reviewed on: 17th June 2021

Easily accessible loans with no hassle

I am now on my second loan with Ratesetter and that's only because I was treated so well in the first instance. From loan application to direct deposit took less than 24 hours and the process was very easy and efficient. I would highly recommend this company. Reviewed on: 17th June 2021

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