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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great Service

Very easy to apply, and money gets transferred the next working day. Amazing service and customer experience, your management should be proud of the company that you have created. Thank you! Reviewed on: 17th June 2021

Great rates and easy to use

A Really easy service is much better rates than most High Street lenders. Application was quick and easy. Reviewed on: 17th June 2021

Best

The best RateSetter is the best. Reviewed on: 17th June 2021

Experience

Only had a great experience, with great customer service Reviewed on: 17th June 2021

Easy and Reliable

I have now taken out two loans with ratesetter and I cannot fault any part of the process. Applying for the loan was so simple and re-assuring. The payment process is faultless, you can also tailor the day the payments come out to however suits you best. Logging in to the website is quick and easy to view your payment plans in table format. Great service. Reviewed on: 17th June 2021

Excellent

No hard sell, no badgering, minimum fuss. So refreshing! Reviewed on: 17th June 2021

Great company

This was the only company that would lend me the funds, and with a great interest rate, better rate than the bank I had been withe for 30 years Reviewed on: 17th June 2021

Very easy to use and superb rates.

Very easy interface everything is clear and detailed and the rates are very reasonable, money was available very quickly after application and approval would happily use again. Reviewed on: 17th June 2021

Excellent service and very good rates

Excellent and no hassle to set up. Five star company Reviewed on: 17th June 2021

Mr Daniel Lysiak

Very good quality good experience. In total 10 star's. I would recommend that to everyone Reviewed on: 17th June 2021

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