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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Wonderful

Excellent customer service. Great experience Reviewed on: 17th June 2021

Quick and easy, best rates

I used ratesettee twice now. It was very quick and easy to get a loan. And the rate was best from all loan providers I've applied. Money straight into your bank account, easy managament and clear payment plan. No fees. Do recomend! Reviewed on: 17th June 2021

There when I needed them !!!

I needed a loan for very serious surgery I had to do and did not have the money. I was so depressed and did not see any way I would get the money. Then luckily my sister suggested I go on Ratesetter and within days the money was in my account. And it saved life!!! I do not know what I would have done without them !!! Reviewed on: 17th June 2021

Great service

I am very happy with rate setter service Reviewed on: 17th June 2021

Good looking, easy to get.

Easy and quick loan to secure. Good online system for seeing account details. Reviewed on: 17th June 2021

No hassle service

I found rate setter to be very surportive and informative, flexible and understanding with a great can do attitude and friendly. Reviewed on: 17th June 2021

Fantastic service

Nice easy process from the start,I would use RateSetter again for my next car and recommend to others Reviewed on: 17th June 2021

Excellent money lending rates

We have had a loan from ratesetter and the Apr rate is excellent, so good we added to it, the site is brilliant and the transaction went very smoothly. I would recommend ratesetter to anyone. Reviewed on: 17th June 2021

No hassle

No hassle easy to deal with. Brilliant Reviewed on: 17th June 2021

Excellent Service

This is the second time I have taken a loan with Rate Setter and I would not go anywhere else. They are the best Reviewed on: 17th June 2021

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