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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Easy repayments

Very easy to set up and repay. Good interest rates. Reviewed on: 17th June 2021

Excellent online and on-phone!

The online portal is user friendly and the customer service is splendid Reviewed on: 17th June 2021

Brilliant Company & Good Rates

It was really fast and easy to find out if I could get a loan and the interest rates were great. Their communication and online portal is easy to follow. Reviewed on: 17th June 2021

Highly recommend RateSetter to my friends

I applied for my loan and with in a few days it was sorted and I have a bran new van. Highly delighted with the service. 10 out of 10 Reviewed on: 17th June 2021

Quick, simple, trustworthy

As a company they were very easy to arrange a loan through. They asked the right questions to make sure that the loan I was taking out was affordable. The service was quick, which is what was needed. Reviewed on: 17th June 2021

Excellent business

Excellent business to deal with if you require a loan , or consolidation loans , superb customer service , and website very easy to use , will definitely recommend and use again . Reviewed on: 17th June 2021

Feedback

I’ve been pleased to find out how quick they are to deal with a loan request To send you account update, I’m happy with them. I find them really flexible Reviewed on: 17th June 2021

Fantastic People

Fantastic people, great customer service. Will recommend. Reviewed on: 17th June 2021

Easy to use

Easy to use friendly staff on phone. Do not judge people r Reviewed on: 17th June 2021

Simple and Easy

Got a loan within a few days without too much fuss, happy with the service Reviewed on: 17th June 2021

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