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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

I recommend

Yes it is fast secure and I got a fair price. Reviewed on: 17th June 2021

They were very quick and the repayments were good and affordable

I looked at several lenders before rate setters but the interest was good and this is my second loan would highly recommend Reviewed on: 17th June 2021

Simply the best

One of the most flexible and competitive companies I have borrowed money from Reviewed on: 17th June 2021

It was easy and very fast from start to finish

The whole experience was easy and very efficient Reviewed on: 17th June 2021

Smooth and Swift

The whole experience was very 21st century. No long forms or delays. All electronic. A very seamless experience. Really good. Reviewed on: 17th June 2021

Highly Reccomend

Amazing customer service, easy to navigate website! Would highly reccomend! Reviewed on: 17th June 2021

Excellent

Excellent customer service and easy to deal with. Reviewed on: 17th June 2021

Loan

I applied for a loan, I received quick, concise advice. Very efficient & easy to understand, & everything explained clearly. Great service thank you! Reviewed on: 17th June 2021

Professional, honest and helpful

I thought I would struggle to get a loan over a 5 year period for the amount I needed but Ratesetter came up trumps and they were very helpful. I love my profile where I’m able to manage my payments if needed without having to contact theme Reviewed on: 17th June 2021

Nice and easy

Really happy with the process and it was nice and straight forward would recommend Reviewed on: 17th June 2021

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