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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Very good

5
very clear rules, convenient contract terms Reviewed on: 17th June 2021
Magdalena Paprocka's avatar
Magdalena Paprocka

Really easy to use and brilliant customer service

5
I've had a loan with ratesetter for just over 2 years. Interest rates are really competitive and the money was transferred to my bank within one working day. Reviewed on: 17th June 2021
Rachael Wheatley's avatar
Rachael Wheatley

Ok

5
Good acceptance, average interest Reviewed on: 17th June 2021
Sam Anthony's avatar
Sam Anthony

So easy to set up and use the service

5
This is the first time I've used this company, everything is so easy to understand. They keep me up-to-date with my account and notify me if there are going to be any changes. I would certainly recommend them to my family and friends should the need arise Reviewed on: 17th June 2021
Noz's avatar
Noz

Very good

5
They are really helpful when we got a enquiry excellent have no problem with them they are very friendly Reviewed on: 17th June 2021
Simon 's avatar
Simon

Quick efficient service

5
I applied and was excepted with no fuss and no extended waiting period, being able to access funds quickly when you need them is vital. Monthly payments are really reasonable and unlike other money providers ratesetter don’t constantly mither you to sign up for other products of theirs. Reviewed on: 17th June 2021
Max's avatar
Max

Amazing and easy

5
2nd time using rate setter, highly recommended Reviewed on: 17th June 2021
Kay Milner's avatar
Kay Milner

Quick and easy service

5
Didn't take long to sort details, all the info was clean and the funds were in the bank quick. All ran really smoothly. Reviewed on: 17th June 2021
Chris Lincoln's avatar
Chris Lincoln

Great help when needed

4
It was excellent just what we needed when it was needed really helped and was reasonable Reviewed on: 17th June 2021
Daniel Grant's avatar
Daniel Grant

Hassle free loan when I needed it most

5
Will continue to use Ratesetter going forward as my dealings with them have been pleasant and stress free Reviewed on: 17th June 2021
Alan Ridley's avatar
Alan Ridley

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