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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Helpful and understanding

5
Whenever I’ve needed help or had questions they’ve readily been available. Quick and efficient too Reviewed on: 17th June 2021

Quick, Accurate and Competitive

5
Needed a short term car loan and the application process was quick, accurate, fair and competitive. I would recommend rate setter to all who wish to spread the cost of a purchase. Reviewed on: 17th June 2021

Mr kevin Gibson.

5
I found my experience with rate setter very simple and easy to understand and would certainly recommend them to my family after my experience. Reviewed on: 17th June 2021

Quick, easy and affordable

5
Amazingly quick. Don't hassle you and affordable Reviewed on: 17th June 2021

Excellent

5
Easy quick service Great online system Friendly customer service Competitive rates Reviewed on: 17th June 2021

RateSetter Loans

5
They have been a marvellous company Borrowing money with in the means that I could afford Reviewed on: 17th June 2021

A joy to borrow

5
A very easy and pleasant company to work with. Reviewed on: 17th June 2021

Great lender

5
I got a loan through ratesetter which was quick and has got rates Reviewed on: 17th June 2021

very satisfying that ratesetter helped me out at a difficult time, also happy with manageable payments

5
easy & friendly, everything went through so comfortably... Reviewed on: 17th June 2021

Great!

5
I have been using Ratesetter to pay off a loan for my previous car, all I can say is rate setter are great theyre helpful, easy to contact and informative. If your ever looking for somewhere to get a loan I 100% recommend Ratesetter. Reviewed on: 17th June 2021

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