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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Quick , easy , with low interest rates

5
They helped me out when I really needed the money and the interest rates were so low! Reviewed on: 17th June 2021
Karl Hansom's avatar
Karl Hansom

Easy apply and quick reply

5
Nice and easy application procedure,fast response results,good transaction time,had to ring twice on both occasions polite professional and issue resolved Reviewed on: 17th June 2021
Craig Wolfenden 's avatar
Craig Wolfenden

Money when you need it

5
Rate Setter were the only company that offered good advice, could provide my loan with excellent service, very customer friendly with a rapid response Reviewed on: 17th June 2021
Stephanie Hemsley 's avatar
Stephanie Hemsley

Great service

5
Ratesetter have always been great. Very quick customer service I would highly recommend to anyone looking for a loan. Reviewed on: 17th June 2021
Andrew_efc77's avatar
Andrew_efc77

Excellent service

5
Absolutely amazing customer service, all charges and interest clearly explained. The website is easy to use. I couldn't be happier with the entire experience. Reviewed on: 17th June 2021
Dylan Thomas's avatar
Dylan Thomas

Helpful and efficient.

5
I've had a great experience with this company. Reviewed on: 17th June 2021
Drunk Rick's avatar
Drunk Rick

Easy lender

5
Not only was it easy to apply for the loan. But my online account is easy to read. All the right information at my finger tips. Easy to pay extra on top of the loan with problems too. Reviewed on: 17th June 2021
Wenona's avatar
Wenona

So reliable!

5
They’ve always been brilliant if I had any queries, with the pandemic and uncertainty of money flow etc, they were so helpful and it was like talking to a really friendly friend! If you’re thinking of getting a loan, RateSetter are the ones you want! Reviewed on: 17th June 2021
James Taylor-McCormick's avatar
James Taylor-McCormick

Quick response, fabulous customer service and support. Very professional

5
I struggled to get the loan amount required with payment terms to suit my financial situation and rate setter were amazing, quick and there customer service is extraordinary. Reviewed on: 17th June 2021
Kay's avatar
Kay

Excellent company

5
Very good and highly recommended, no fuss, straight forward communications .. Reviewed on: 17th June 2021
Li-an Spiller 's avatar
Li-an Spiller

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