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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Perfect

Great company.. Swift decision and quick turnaround.. Would happily recommend Reviewed on: 17th June 2021

Mr

Ssssssddddddddddddddddddddddddddddddddddd Reviewed on: 17th June 2021

Just perfect

Great overall experience and rates that other cannot beat! Reviewed on: 17th June 2021

Easiest loan provider to make extra payments

I like that I can view past and future payments, and I like that I can make extra payments online Reviewed on: 17th June 2021

Easy, fuss free and decent rate.

Rate setter has always offered me a great product at a great rate. The cost of the whole loan is always clear and when I needed to buy a new car ASAP ratesetter offered me the best and simplest deal. Reviewed on: 17th June 2021

Does what it says on the tin

No quibble loans easy to deal with professional Reviewed on: 17th June 2021

Very good service

This guys provided a very good service and very quickly. Good customer service Reviewed on: 17th June 2021

Outstanding

Rate setter has an outstanding service and a great website to navigate around. It’s so easy to see how long I have left of my loan and how much I have left to pay! Great service from start to finish! Reviewed on: 17th June 2021

East and clear

If you must borrow money, rate setter is a straightforward way to do it. The interface is very easy to understand and it keeps things very simple. Recommended. Reviewed on: 17th June 2021

Repeat customer I'm that happy

I've been with these guys twice now, their customer service is awesome, their application process simple and fast and the rates are great. I'll keep using RateSetter for sure, time again Reviewed on: 17th June 2021

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