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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

great

great customer service, I would use it again Reviewed on: 17th June 2021

Brilliant!

Always there when needed. Never had any problem Reviewed on: 17th June 2021

Simply the Best

I organised a loan in just a few minutes, no hassle, no issues. If Tina Turner did loans she might be Simply the Best but she doesn't so RateSetter wins. Reviewed on: 17th June 2021

Great service

Quick decision on loans, helpful customer services. Reviewed on: 17th June 2021

Excellent service

I found applying for a RateSetter loan very easy and simple, had a top up very happy with the service and I would say the best company around for loans 100% Reviewed on: 17th June 2021

Nice company

Easy experience friendly staff any problems easily sorted Reviewed on: 17th June 2021

Brilliant service

Speedy decision, fast transfer of the loan, I can make overpayments easily online, account is online to review everything. Reviewed on: 17th June 2021

Amazing

Ratesetter is 1 of the best loan companys around. Quick and easy to apply. Really low interest rate. Would highly recommend to any one. Reviewed on: 17th June 2021

Fast and helpful on phone

Had to loans from them and both times I had the money in my very quick Reviewed on: 17th June 2021

Mr paul goncalves

They make it so easy and simple. No stress involved which is ways good as taking out loans is always a anxious time. Reviewed on: 17th June 2021

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