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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Good service

4
using this service for the loan was easy to apply and very useful for me at the time. would recommend opening an account for loans or other services Reviewed on: 17th June 2021

Excellent

5
Excellent company. Quick and very easy to manage with low interest rates available. Would use again. Reviewed on: 17th June 2021

I will recommend it

5
Very good with customers service Reviewed on: 17th June 2021

My Ratesetter

5
The company, are quite and in the background not pushy like most loan companies. Very happy, just saying. Reviewed on: 17th June 2021

Quick and Easy

5
Super easy to apply and received fund fairly quickly. The website is easy to use and navigate. Reviewed on: 17th June 2021

Fast & efficient

5
I have so far had excellent service Reviewed on: 17th June 2021

Good rates

5
I chose RateSetter because the rates were very good compared to other companies that were sky high Reviewed on: 17th June 2021

Excellent

5
Very trusted and reliable service Reviewed on: 17th June 2021

Cant thank them enough.

5
Their low interest credit saved me. Reviewed on: 17th June 2021

Good value loan

5
A good value loan. Was clear what we'd be paying back and easy to log in and see what we're still paying Reviewed on: 17th June 2021

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