Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Easy to apply and understand

Easy to apply and understand. Good that I can check online balance and payment history Reviewed on: 17th June 2021

Best Rates

Very easy and simple process through out from start to finish. Reviewed on: 17th June 2021

5star company

From start to finish easy professional safe and fantastic rate great company to deal with would definitely recommend Reviewed on: 17th June 2021

Quick process and no time wasting

The process was quick and with a direct debit and planned payment setup, it was easy to manage. I have one more payment left and coming to end of my payments. Thanks again RateSetter Reviewed on: 17th June 2021

There when I needed them.

I'm not a mechanic and I bought a car without really checking on its history. It wasnt a good buy. I was haemorrhaging money trying to keep it roadworthy. When it gave up the ghost I was down on what I'd paid for it so needed a loan for a replacement. Rate setter helped me achieve that. I'm happy with my replacement and have been for almost 3 years now. Reviewed on: 17th June 2021

Excellent

I am a returning customer and over the years, I always had a good experience with Rate Setter. Reviewed on: 17th June 2021

Simple, fair, easy

Most competitive and easy to use online portal. No fuss and simple to execute. Thanks Reviewed on: 17th June 2021

Just what I want in a loans company.

Ratesetter review and issue a decision really quickly, let you know, transfer funds when they say they will, let you know when the terms coming to and end and absolutely no hassle. What more would I want? Reviewed on: 17th June 2021

Great customer service

I had a loan previously with ratesetter and both times the whole transaction has been so easy, very fast and efficient service!! Reviewed on: 17th June 2021

No faults

Had no problems and was able to amend my payments really easily. Reviewed on: 17th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.72 from 359 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Child benefit loan
from M for Money Credit Union 4.71 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub