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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Too trusted company.

Excellent APR, manageable payments and excellent customer service. Highly recommended. Reviewed on: 17th June 2021

Easy, reliable, quick and straightforward process

During times where you need help, ratesetter make the complicated easy. Their easy processes, straightforward website and good customer service makes for a slick and stress free process Reviewed on: 17th June 2021

Excellent, friendly and fast decision making

Excellent, friendly and fast decision making. The process from application to receiving funds was quick, easy and friendly. Clear information made the choice to go with Ratesetter a simple one. Reviewed on: 17th June 2021

Best loan company

I took two loans with rate setter and I was pleased with the service, fast decision making, affordable repayments and low interest rates. I’d recommend them any day Reviewed on: 17th June 2021

Brilliant loan provider...

Ratesetter was quick and easy to use and delivered on its promise. I would recommend to everyone I know. Reviewed on: 17th June 2021

I rate RateSetter!

The title sums it up. Great rates, quick and easy application process and a very easy to manage loan. Would definitely recommend! Reviewed on: 17th June 2021

Brilliant company to deal with.

I found Ratesetter to be very easy to deal with. Everything was laid out and explained in simple terms. Reviewed on: 17th June 2021

ups, I did it again

Already have 2 loans with them with the total of over £5K. Easy to apply for, good fees, money in the account in 3 days, can't complaint. Reviewed on: 17th June 2021

Great Company

Very straight forward and simple to apply. Great rates too. Reviewed on: 17th June 2021

I'm happy to you company

Simple to use. Good communication Reviewed on: 17th June 2021

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