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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straightforward and easy with very good Interest rates

Use I used Ratesetter to purchase a car. They had better rates than the car finance company and the transaction was seamless. Would recommend. Reviewed on: 17th June 2021

fast and reliable

Very good loan company, had my money in my bank account the next day Reviewed on: 17th June 2021

Very good overall experience

Great customer service, easy website to navigate etc, great services offered. Reviewed on: 17th June 2021

Simply the best

I had a problem with my car and I needed a new one straight away I used ratesetter to buy a new phone so I gave them a ring they was so helpful and polite they looked after me from day one the staff are so considerate and helpful I got my new car thanks to rattesetter a great company to deal with thank you ratesetter Reviewed on: 17th June 2021

Best

Best , best, best, best, best, best, best!!! Reviewed on: 17th June 2021

Quick and Easy

Applied for my loan and without too much fuss received it promptly. I was happy with their rates. Reviewed on: 17th June 2021

Fantastic company

Very easy and very good recommend anyone to use best company out there Reviewed on: 17th June 2021

Excellent rates and customer service

The loan was easy to get approval and the admin of it all, simple and quick, what more could you ask for. Excellent interest rate too Reviewed on: 17th June 2021

Best provider ever

Easy and accessible. Best loan i have ever had. Had a few late payments due to corona, they were very understandable. APR is one of the best there. Thanks, Ratesetter. Reviewed on: 17th June 2021

Fast and fair

Equitable and reasonable decision-making in super-quick time with exceptionally fair rates. Reviewed on: 17th June 2021

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