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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best personal loan

I took out a loan to buy a car four years ago. The application process was easy and transparent. Any contact with the company was responsive, informed and courteous. I would definitely use them again Reviewed on: 17th June 2021

Very easy and competitive rates

Very good company used now for the 2nd time. Competitive rates and easy to use website. Reviewed on: 17th June 2021

Great service

Great service, easy to manage loan, very happy Reviewed on: 17th June 2021

A very smooth process.

So far I took two loans from RateSetter, both to fund purchase of a car and I can say that this is the best company that I applied for a loan so far. The process is very straightforward and it goes very smoothly, it's as easy as filling in a simple form get a decision and the next working day your money are into your bank account. If I will ever need another loan RateSetter is my first choice. Reviewed on: 17th June 2021

Easy,good reports would recommend

Very good loan company, very efficient , nice friendly staff to speak to iff need be very helpful through covid Reviewed on: 17th June 2021

Easy to apply, easy to manage

Easy process, clear rates, easy to manage overpayment, clear communication, excellent website. Reviewed on: 17th June 2021

Fab company

Very easy and quick process with good rates Reviewed on: 17th June 2021

It's very easy to apply and get loans...

We was needed asap loan and we get from RateSetter.We get really fast and enough money. I really recommend RateSetter for loan. Reviewed on: 17th June 2021

Paint tin

Simple easy application process, what you see is what you get. Reviewed on: 17th June 2021

simple and fast service

at a time when I needed large and quick help, they were the first to meet my expectations. other players offered only half of what I needed. Reviewed on: 17th June 2021

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