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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy

Couldn't be any more easier, Apply for a loan and amount. Wait for it to be accepted and have the money the next day. Best rates around too :) Reviewed on: 17th June 2021

Understanding, helpful

I've had a loan out with ratesettler for a while now and they have been amazing. They was so understanding and supportive during covid-19 lock downs when I was unable to work. And have just been extremely helpful. Would highly recommend to anyone who is looking for a loan Reviewed on: 17th June 2021

Great help for Poor Credit

I had a low credit rating and took out a loan for £1500, to help purchase my first car, thrn a second loan over £7000 for my next car and will probably use them again soon for my next purchase Reviewed on: 17th June 2021

Satisfied with loan service

We have been with Rate setter for a few years and have always been satisfied with the prompt and reliable service we have received. We would not go anywhere else. Reviewed on: 17th June 2021

Simple and honest

The loan process was very simple and the headline rate being promoted was the one which I was offered. Great product. Reviewed on: 17th June 2021

Easy repayments. Low percents

So I was looking for a low percent mortgage and found them on a comparison website. Thought it was too good to be true. But when I input my details. All became clear that they were amazing. The repayments could be adjusted to what suited me and my income. I was able to clear credit card debt using them. And would definitely use them again in the future. So quick and easy. Highly recommend Reviewed on: 17th June 2021

Brilliant low intrest fast payment

Not had to wait ages for a decision when lending money. Intrest rate is the best I've found Reviewed on: 17th June 2021

So quick and easy

Speaking to staff is very easy . Payments are manageable Reviewed on: 17th June 2021

Great company-easy to apply with no problems-low montly payments

Will be great get money same day Reviewed on: 17th June 2021

Really easy to use and rates are great

I chose ratesetter as they offered incredible rates on my loan. I was also able to extend my loan easily and it was crystal clear the amount I’d be paying monthly and the overall cost. Really customer focused, easy to use and track. Highly recommended! Reviewed on: 17th June 2021

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