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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

When I took my loan out it was a very easy process and the money deposited quickly. I would recommend ratesetter to both family and friends. Reviewed on: 17th June 2021

Ratesetter Review

Excellent service, online platform very user friendly Reviewed on: 17th June 2021

Ratesetter Best Loans

Had a great experience, no hassle, professional company. Reviewed on: 17th June 2021

Good professional company

I have been with rate setter for a few years now and they are the best I have been with Reviewed on: 17th June 2021

Quick and easy loan, with an excellent rate

Second time I have used ratesetter. Quick and easy application. Quick decision. One of the best rates around at the time for the loan amount. Reviewed on: 17th June 2021

Sets the rate

Excellent customer service and your call answered promptly. Good rate and very fair. Reviewed on: 17th June 2021

awesome service

brillient service. would highly recommend to everyone. Thanks Ratesetter! Reviewed on: 17th June 2021

Excellent professional service

Excellent professional service with regular updates and an easy to use website, so that you can keep track of your finances. Reviewed on: 17th June 2021

Extremely simple ,fast decision

Very helpful and informative, have used for many years, never any problems Reviewed on: 17th June 2021

Quick approvals, extremely competitive prices

I have applied for loans twice and both timed Ratesetter were the most competitive. Extremely good service too! Recommend. Reviewed on: 17th June 2021

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