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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Top Loan Provider

They give you the up front cost of the loan you are getting and make a decision pretty quick - also have time to review everything and accept it if you want - also allow you to do topups during the duration of the loan top provider Reviewed on: 17th June 2021

Efficient and great to deal with

Would highly recommend great rates,efficient service and easy to navigate website Reviewed on: 17th June 2021

quick and easy

right from the beginning it was so quick and easy to sort out a loan from them Reviewed on: 17th June 2021

It helf for me

I am happy to take borrow more money Reviewed on: 17th June 2021

A good company to get a deal with.

An easy way to access ready cash. Reviewed on: 17th June 2021

No nonsense set up and clearly terms and conditions

Little while since I took out a loan, but have two so far with rate setter. Quick and easy application process and plain and simple terms and conditions. Reviewed on: 17th June 2021

No Fuss

straightforward and easily managed loan Reviewed on: 17th June 2021

Should be called Great Setter

The most hassle free loans I have ever taken. I never have to worry about them messing up my direct debit or taken a payment on the wrong day. my loans are the one thing each month I don't need to worry about. When I do want to check on the progress of my payments the website is easy to use aand has all the information I need. They have always provided very competitive rates and I would reccomend them without hesitation. Reviewed on: 17th June 2021

Easy swift process

I have used Ratesetter a number of times for a number of purposes. The process is swift and easy and has enabled us to make various improvements Reviewed on: 17th June 2021

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