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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good an quick

5
Good quick loans which are decided in short time and with low interest rate Reviewed on: 17th June 2021

Easy to deal with...

5
Longstanding customer. Great loan deal at a fair rate. Reviewed on: 17th June 2021

No. 1 for loans

5
Have already recommended friends and family to Ratesetter on many occasions and will continue to do so, with a quick and simple process they’re the best company Reviewed on: 17th June 2021

Excellent

5
Quick to apply, easy to understand and received loan in no time. Reviewed on: 17th June 2021

Excellent company

5
I had previously been denied a loan from a couple other companies so I could get my 1st vehicle, RateSetter gave me my loan with very reasonable repayments. Customer service is top notch and very friendly, had a small issue at the beginning due to wrong details (my fault) but RateSetter customer service changed these details no problem and not had a problem speaking to an actual person. 10/10 would highly recommend to anyone looking for a loan Reviewed on: 17th June 2021

Great experience

5
I've previously had loans with other companies but Ratesetter is hands down the best company I have ever used, kept me up to date through the entire process, & my loan arrived very quickly too Reviewed on: 17th June 2021

Great company

5
They were very quick to review my application and grant the loan. Reviewed on: 17th June 2021

Absolutely top draw

5
Easy as you like Great experience Reviewed on: 17th June 2021

Great service

5
Great service, great customer service. Highly recommended Reviewed on: 17th June 2021

Perfect no hassle company!

5
Used this company twice now and would 100% use again in the future Reviewed on: 17th June 2021

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