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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14022)

Such a good company always been the best for me

5
Excellent need say no more really always helped me out very kind and well mannered people on the other side of the call x Reviewed on: 17th June 2021
Mandy Sharp's avatar
Mandy Sharp

Easy and fast no dramas

5
It’s quick and easy to arrange and set up with no dramas. Reviewed on: 17th June 2021
Philip John Woodward's avatar
Philip John Woodward

Amazing used a few times

5
Always reliable and help me through out the year. Fabulous service never let me down Reviewed on: 17th June 2021
Charlene's avatar
Charlene

Excellent lenders

5
Very professional, fast and efficient service. Friendly staff always Reviewed on: 17th June 2021
Tina's avatar
Tina

Excellent service

5
Used ratesetter twice now and been very satisfied both times u would use again on the future Reviewed on: 17th June 2021
Daniel Meads's avatar
Daniel Meads

Great

5
Great service great rates. I would recommend rate setter. Reviewed on: 17th June 2021
james_mcarthur_1@hotmail.com's avatar
[email protected]

Best interest rate

5
Very good and happy with service Reviewed on: 17th June 2021
Attaul javed's avatar
Attaul javed

Ratesetter

5
Good service and very helpful in hard times. Reviewed on: 17th June 2021
Michael Fowles's avatar
Michael Fowles

Always there to help

5
I have had 2 unfortunate situations in my life which left me in difficult financial spots. The first time with particularly bad credit history. Ratesetter were the only company willing to sit down, listen to my issues and needs and make sure they were able to help. When the second situation came around, Ratesetter were my first choice and I do not regret my choice. Yet again, perfect service, understanding company and I would 100% recommend to everyone and anyone in need of financial assistance. I am looking to finance a car on the near future and my first choice will be a loan from Ratesetter. Thanks again! Reviewed on: 17th June 2021
Jack Humm's avatar
Jack Humm

First class

5
Extremely quick decision, money in bank when they said it would be . Very competitive rates . Will use again in the future . Reviewed on: 17th June 2021
Liam 's avatar
Liam

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