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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Always there to help

I have had 2 unfortunate situations in my life which left me in difficult financial spots. The first time with particularly bad credit history. Ratesetter were the only company willing to sit down, listen to my issues and needs and make sure they were able to help. When the second situation came around, Ratesetter were my first choice and I do not regret my choice. Yet again, perfect service, understanding company and I would 100% recommend to everyone and anyone in need of financial assistance. I am looking to finance a car on the near future and my first choice will be a loan from Ratesetter. Thanks again! Reviewed on: 17th June 2021

First class

Extremely quick decision, money in bank when they said it would be . Very competitive rates . Will use again in the future . Reviewed on: 17th June 2021

Easy to used

Have a great Apr despite having bad credit score, easy to apply for the loan as well Reviewed on: 17th June 2021

Quick and simple

Set up and in bank within hours and great customer service Reviewed on: 17th June 2021

Fab

Streamlined, easy & fast. Just fab! Reviewed on: 17th June 2021

brillant and very help company

just made the whole process so simple for me just brillant Reviewed on: 17th June 2021

Brilliant

I have had 2 loans of RateSetter 1st class customer service very quick, honest and reliable. Reviewed on: 17th June 2021

Easy, quick and managable

It took as long to fill this survey out as it took me to get credit with ratesetter. Reviewed on: 17th June 2021

Happy enough

Rate was high and I was desperate Reviewed on: 17th June 2021

Very happy

I am very happy with the service I have received from RateSetter Reviewed on: 17th June 2021

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