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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Easy to used

5
Have a great Apr despite having bad credit score, easy to apply for the loan as well Reviewed on: 17th June 2021

Quick and simple

5
Set up and in bank within hours and great customer service Reviewed on: 17th June 2021

Fab

5
Streamlined, easy & fast. Just fab! Reviewed on: 17th June 2021

brillant and very help company

5
just made the whole process so simple for me just brillant Reviewed on: 17th June 2021

Brilliant

5
I have had 2 loans of RateSetter 1st class customer service very quick, honest and reliable. Reviewed on: 17th June 2021

Easy, quick and managable

5
It took as long to fill this survey out as it took me to get credit with ratesetter. Reviewed on: 17th June 2021

Happy enough

4
Rate was high and I was desperate Reviewed on: 17th June 2021

Very happy

5
I am very happy with the service I have received from RateSetter Reviewed on: 17th June 2021

Quick easy great customer service

5
Quick easy and great customer service and great rates Reviewed on: 17th June 2021

Easy and cheap!

5
The web interface is easy to use, the rates are clear and economical. No complaints at all. Reviewed on: 17th June 2021

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review