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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick easy great customer service

Quick easy and great customer service and great rates Reviewed on: 17th June 2021

Easy and cheap!

The web interface is easy to use, the rates are clear and economical. No complaints at all. Reviewed on: 17th June 2021

No hassle

No hassle experience. Quick and easy. Reviewed on: 17th June 2021

I would never go anywhere else for a loan.

I have had a number of loans with Ratesetter and the team there have always been brilliant. The rates are always competitive. Reviewed on: 17th June 2021

Loan review

Very easy to set up, great rates and easily add to your existing loans with ease Reviewed on: 17th June 2021

Great transparency and easy to view loans

Absolutely delighted with the service Reviewed on: 17th June 2021

Great rates and service

Helped in getting good rates and in quick turn around time when I needed the money most for my home improvement Reviewed on: 17th June 2021

Great, safe & secure

Very good service, secure portal and easy to track loans Reviewed on: 17th June 2021

Great service

Great service. Easy to deal with and highly recommended Reviewed on: 17th June 2021

Easy to apply and quick to respond

Applied for a loan and was accepted within minutes, all documents where easy to follow and the loan was in my account account next business day. Reviewed on: 17th June 2021

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