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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick process

Quick process! Immediate approval. Funds in! Zero issues. Will recommend to all. Reviewed on: 25th July 2020

Quick Turnaround . No fuss. Results

Applied and approved straight away. Definitely recommend to all friends, colleagues and family. Excellent service. Very clear. Reviewed on: 25th July 2020

No hassle

I would highly recommend rate setter when you need a little support in your projects. It’s no hassle, no issues and has done exactly what it’s said. All in all I’d use it again. Thank you Reviewed on: 21st July 2020

Straight forward simple application

Used them twice, straight forward and you know what is required. Reviewed on: 21st July 2020

Great service

Quick answers and very easy to use the online pages Reviewed on: 15th July 2020

Easy to use

Easiest and most straight forward lender I have ever used. Not a single bit of hassle! Would DEFINITELY recommend to anyone. Reviewed on: 12th July 2020

Helped me out of a hole when others wouldn't

I needed to consolidate debt and the interest was killing me and I couldn't see a way out. They agreed to the loan and I have almost paid it off and I no longer use the card I got into trouble with. Huge win win for me. Thank you Reviewed on: 12th July 2020

Best finance company Ive used

I wanted to consolidate some credit cards balances and was matched with RateSetter through a credit reference agency app, having never heard of them. The application was a breeze, the rate was the best out there and the whole thing is so flexible that I wouldn’t hesitate to recommend to anyone. Reviewed on: 12th July 2020

Amazing

Perfect. Absolutely no issues. No complaints Reviewed on: 12th July 2020

Was very quick and reliable.

I applied online and as my details were already available via Experian, the decision was very quick. It’s efficient reliable. Reviewed on: 11th July 2020

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