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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple and quick

The process for obtaining my loan was straightforward and I got the money within days. The rate was super competitive and thus worked very well for me. I would definitely use Ratesetter again for future loans, without a doubt. I have also recommended it to my friends. Reviewed on: 10th July 2020

Brilliant

Easy to access can do it all online and quick response Reviewed on: 10th July 2020

Best P2P lending i have ever used

The process was so simple, i had a quote within minutes and the money within hours. great customer service if any issues arise. Reviewed on: 9th July 2020

Quick easy lending

Very easy application fast decision and money in bank quickly. The rates are very competitive and easier than trying to get a bank loan from your own bank highly recommended. Reviewed on: 9th July 2020

Highly recommended

Fast and easy very much recommended and very good rates.. X Reviewed on: 8th July 2020

Good service

Very quick, easy to deal with. Average to decent rates Reviewed on: 8th July 2020

EXCELLENT

QUICK EASY - USER FRIENDLY. Reminders Reviewed on: 7th July 2020

Great company

Great company who were easy to deal with. Good rates and what you see is what you get! No smallprint misfortune Reviewed on: 7th July 2020

Excellent service

Very quick response. No long form to complete. Queries always answered promptly and satisfactorily. No badgering emails. Just an excellent service. Reviewed on: 6th July 2020

RateSetter gets my vote

I would like to give my vote to RateSetter as they are a company that I would have no qualms in recommending them to anyone. I have had a few dealings now with them and have had no problems whatsoever. Extremely efficient with their communication and customer service Reviewed on: 6th July 2020

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