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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great fast service very happy.

Applied got a call the next day and money was in my account Reviewed on: 3rd July 2020

Highly recommended

From start to finish. I have had no problems with ratesetter and would recommend to everyone Reviewed on: 3rd July 2020

Very good

Don't really hear from rate setter but that is a good thing Reviewed on: 3rd July 2020

An excellent an reliable company

The promptness of RateSetter response to customers response stand out among other competitors. I have a great experience with them. Reviewed on: 3rd July 2020

Great set up

I have had several loans from ratesetters and never had any issues. Quick and easy Reviewed on: 3rd July 2020

Great support

Easy to use very customer friendly journey Reviewed on: 3rd July 2020

loan

excellent service and comunication Reviewed on: 3rd July 2020

Excellent service

Superb company. Always helpful when needed, never any fuss, would recommend them 24/7. Reviewed on: 3rd July 2020

Support

They were very helpful and didn't make things too complicated Reviewed on: 3rd July 2020

Great service

Easy to set up and good on going service Reviewed on: 3rd July 2020

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